Help! I can't pull out the charger from the vehicle

You can tell if the cable is ready is be disconnect from the vehicle by the white colour of the Tesla icon next to the charger port:

If the charging cable will not disconnect from the vehicle, it is likely due to one of two scenarios:

1. The vehicle is still charging. The charging icon color is green on the Tesla and looks like the following:You can stop charging via the Tesla screen under the 'Charging' menu.

2. The vehicle has stopped charging but the charger port is still locked. The charging icon is blue on the Tesla and looks like the follow:

The charger port can be unlocked either via the Tesla screen or the Ohmie GO app by tapping the 'Open Charger Door' button.

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