I Have a grey screen! What should I do?

Sometimes this happens when the application's cache is corrupted.

If you have Android:

Settings > Apps > Ohmie GO > Storage and Cache > tap "Clear Storage" and accept the warning

If you have iPhone:

Settings > General > iPhone Storage > Ohmie GO > tap "Clear Cache" - if that option is not available to you, please try uninstalling and reinstalling the application by holding the application icon and deleting the application.

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